Steps we are taking to protect our staff and customers: 

Staying up-to-date with the latest news on COVID-19, released by the applicable state and national government agencies.

Monitoring updates from the Department of Health and the Australian Government concerning the national vaccination rollout plan.

Ensuring all staff are up-to date with their COVID-19 vaccination. 

Reinforcing the training available to all Society First staff and Community Support Professionals on COVID-19 and infection control.

Communicating our Emergency Preparedness Plan to employees.

Increasing handwashing and hand-sanitising protocols: upon arrival, before/after direct contact and at regular intervals throughout the day.

Wearing the appropriate Personal Protective Equipment (PPE) in accordance with state based department of health guidelines.

Limiting customer exposure by helping with tasks outside of the home such as medication collection, groceries and running errands on their behalf.

Responding quickly to any customer symptoms of COVID-19 (fever, cough and shortness of breath) and seeking medical advice where appropriate.

Complying with all COVID-19 guidelines from the World Health Organization (WHO) and all applicable federal, state and local requirements

As this situation evolves, we will continue to take proactive measures to ensure the safety and well-being of our customers and staff.

For more information please visit a selection of official sources below:

• Latest Australian Government advice, information and resources: health.gov.au

• Latest Australian Government Coronavirus health information: https://www.healthdirect.gov.au/coronavirus

• Coronavirus Health Information Line: Phone 1800 020 080 (This line operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.)

• Latest Australian Government advice, information and resources: health.gov.au

• For public health phone numbers in each state or territory: health.gov.au/state-territory-contacts

• Travel advice updates and alerts: http://www.health.gov.au/covid19-travellers